Privacy Policy

Last updated: August 6, 2025

At Info Santa Teresa, we value your privacy and are committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and your rights as a user of the site www.infosantateresa.com

1. What Data Do We Collect?

When you use our site, we may collect the following information:

• Full name

• Email address

• WhatsApp number or other contact phone number

• Booking details (activity, date, number of participants)

• Language preferences and approximate location (automatically)

2. How Do We Collect the Data?

Your data may be collected through:

• Contact or booking forms

• Messages sent via WhatsApp or social media

• Analytics tools such as Google Analytics (anonymous browsing data)

3. What Do We Use Your Information For?

We use your data solely for the following purposes:

• Managing bookings and ensuring availability

• Responding to inquiries and providing personalized support

• Contacting you with important updates about your experience

• Sending reminders, changes, or notices related to your booking

• Improving the site's performance and customer service

Info Santa Teresa does not sell, rent, or trade your personal data to third parties.

4. Who Do We Share Your Information With?

We only share your information with:

• The provider of the experience you booked, to ensure proper coordination

• External platforms necessary for operations (such as booking or messaging systems), always under confidentiality agreements

• Legal authorities, if required by law

5. How Do We Protect Your Information?

• We use secure (SSL) connections to protect data transmission

• Only authorized personnel have access to your data and only when necessary

• We do not store credit card or payment data directly; this is securely handled by external providers such as Stripe

6. What Are Your Rights?

You have the right to:

• Request access to your personal data

• Ask for your data to be modified or deleted

• Withdraw your consent to the use of your data at any time

To exercise these rights, contact us via WhatsApp at +506 6025 2852 or use the contact form on our website.

7. Cookies and Analytics Tools

This site uses cookies to enhance your browsing experience and collect usage statistics. You can configure your browser to block or delete them if you prefer.

8. Changes to This Policy

We may update this policy at any time. Any changes will be published on this page and will take effect immediately.

9. Contact

If you have any questions about this policy or how we handle your data, contact us via WhatsApp at +506 6025 2852.